Frequently Asked Questions
Clear answers to the most common questions about our technology and business model.
What is an iGaming white-label platform?
It is a complete and ready-to-use software solution that allows you to launch a casino operation and online betting with your own brand. Single Software takes care of all technology, integrations with game providers, payment and maintenance methods, allowing you to focus on marketing and managing your business.
How long does it take to launch my platform?
Our process is extremely agile. On average, a new operation can be on the air within two weeks of signing the contract and defining the design, payment and game providers requirements.
Do I need technical knowledge to operate the platform?
Nope. Our platform is designed with intuitive and easy to use backoffice. You will have full control over user management, promotions, reports and more without needing programming knowledge. In addition, our 24/7 support is always available to help.
Can I customize the design of my website?
Yeah. The white-label model allows total customization of the front end (the visual part of the site). Our team works with you to apply your brand, colors, logos and any other design element to create a unique experience for your players.
What gaming and casino providers do you offer?
We are integrated with the largest and most popular providers in the global market, such as Pragmatic Play, PG Soft, Spribe, Evolution, and many others. This ensures a vast and diverse catalog of slots, live casino and crash games for your players.
Does the platform support a large volume of players and bets?
Absolutely. Our architecture is built on a robust and scalable cloud infrastructure, designed to process billions of transactions and support high performance and stability traffic peaks, ensuring a 99% uptime.
Which payment solutions are integrated?
We integrate the main payment gateways in the market, focusing on fast and secure solutions like Pix. Our platform includes a robust anti-fraud system to protect both your operation and your players.
How does technical support work?
We offer specialized technical support 24 hours a day, 7 days a week. Our team is always available to resolve any technical issues quickly, ensuring that your operation works without interruption.
What is the business model of Single Software?
We operate with a business model B2B (Business-to-Business) based on a setup fee (initial setup) and a profit participation model (Revenue Share) or monthly fees, depending on the scope of the project. This model aligns our interests with the success of your operation.
Is there an initial investment value?
Yes, there is a setup fee to cover the setup, customization and deployment costs of your platform. The value varies according to the complexity and resources requested. Contact us for a personalized proposal.
What is included in the white-label package?
Our standard package includes the full software platform (Sportsbook and Casino), management backoffice, payment integrations, a vast portfolio of gaming providers, hosting, continuous maintenance and 24/7 technical support.
Is the Single platform in accordance with Brazilian law?
Yeah. Our platform is fully compatible with the requirements of Law No. 14,790/2023 and is integrated into the SIGAP (Bet Management System), ensuring that its operation is in full compliance with Brazilian regulated market standards.
Does the platform have international certifications?
Yeah. Our systems are certified by GLI (Gaming Laboratories International) standards, including GLI-19 (Interactive Gaming Systems) and GLI-33 (Event Betting Systems), which are global safety and integrity references in the iGaming sector.
Do you assist in the process of obtaining an operating license?
Although we are not a legal consultancy, we provide all the necessary technical documentation and support so that our customers can submit their projects to regulatory bodies and obtain their operating licenses more easily.